Get to know Neokred
Meet the people building CX infrastructure for the next generation of BFSI brands.
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India is at the cusp of a digital revolution, and the financial services industry is at its epicenter. At Neokred, we believe that technology should not just be a tool, but a catalyst for transformation. Our vision is to create a world where customer experiences are seamless, personalized, and delightful.
We are building a platform that empowers brands to connect deeply with their customers, fostering trust and loyalty. Our solutions are designed to not only meet the needs of the Indian market but also set a global benchmark for customer experience. We are proud to be at the forefront of this digital journey, and we are committed to creating a future where technology enhances human interaction.
The Story So Far
We started our journey in the trenches of early Indian fintech. Back then, launching a new product was an agonizing process, often taking over 18 months!
We battled through endless paperwork, tangled regulations, and fragmented infrastructure. It was clear: the system was broken, and valuable time and resources were being wasted.
We knew there had to be a better way to bring innovative financial solutions to market faster.
That thought came to fruition with Neokred. We pictured Neokred as a bridge connecting the trust and infrastructure of Indian banks with the agility and innovation of our customers.
Banks leverage our technology to extend their services' reach while our customers gain access to the infrastructure and resources they need to develop groundbreaking solutions, fast.
Our initial solutions slashed go-live time from an agonizing 18 months to just three months. This dramatic reduction freed up a wealth of time and resources for our customers, allowing them to focus on innovation instead of getting bogged down in launch delays.
But for us, it was just the first step. We knew there was more we could do.
Today, we're laser-focused on crafting exceptional customer experiences.
Leveraging our deep understanding of end users, we combine extensive user research and expert consultation to map complete user journeys. This holistic approach informs the development of products that empower our customers to build frictionless and rewarding experiences for their own customers.
