The Neokred Blog

Get latest insights on payments, customer behavior and intelligence to improve your product.

Latest blogs

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
KYB Explained — A Comprehensive Business Verification Guide
All Topics
25 Sep
12 Mins

KYB Explained — A Comprehensive Business Verification Guide

With 4 out of 5 organizations reporting business identity theft, KYB ensures companies verify partners and prevent fraud. Learn how KYB safeguards your business.

Did you know that 4 out of 5 organizations globally have reported fraud in the form of business identity theft? This statistic comes from the collective responses of 705 professionals across various industries such as banking and healthcare.

As India undergoes a digital transformation in its business ecosystem, Know Your Customer (KYC) and Know Your Business (KYB) play crucial roles in preventing fraud and other illicit activities that threaten the economy.

If you are a business owner looking to enter into partnerships or deals with other companies, KYB is the solution to address your suspicions on whether the company you’re about to go into business with is legitimate or not. Ready to know more about KYB? Let’s dive in!

What is Know Your Business (KYB)?

Know Your Business (KYB) refers to the process of conducting a due diligence review of a business that a company is dealing with. Unlike how KYC (Know Your Customer) deals with the verification of individual customer identity, KYB is exclusive to businesses to verify their authenticity before onboarding them into potential dealings or partnerships.

The primary objective of KYB is to ensure that the entities in question are not involved in any fraudulent activities such as money laundering, corruption, or terrorist financing and they are screened against blacklists and sanction lists accordingly.

Know Your Business verifications are also mandated to be followed in compliance with national AML (Anti-Money Laundering) guidelines where due diligence is conducted to verify the legitimacy of business partners.

Who Needs KYB?

The KYB process is typically required by law for businesses involved in financial transactions or regulated industries. Here are a few examples of entities that might need KYB:

  1. Financial Institutions: Banks, credit unions, and other financial bodies need to verify their identities with corporate clients to comply with AML regulations.
  2. Payment Service Providers: Companies that offer e-wallets and payment gateways need to carry out KYB checks to ensure the legitimacy of businesses using their platforms.
  3. Cryptocurrency Exchanges: Crypto exchanges must conduct KYB checks to prevent any illicit activities that take place when buying, selling, or trading cryptocurrencies and other digital assets.
  4. Insurance Companies: Insurers are required to conduct a thorough business verification process to verify the identities of businesses when issuing policies or handling claims.

Differences Between KYB & KYC

The table below highlights the key differences between KYB and KYC.

Know Your Business (KYB) Know Your Customer (KYC)
Primary Focus Businesses Individual customers
Purpose Verifies a business’s legitimacy Verifies the customer’s identity
Documentation Business licenses, owner identity, articles of incorporation, etc. Personal ID, proof of address, etc.
Risk Assessment Focuses on the business’s financial stability and history Focuses on the individual’s transaction history, Politically Exposed Person (PEP) status, financial behavior, etc.
Complexity More complex due to multiple layers of business ownership and regulations Less complex as it deals with individuals
Monitoring Continuous monitoring is done to ensure regulatory compliance Regular updates and checks are conducted based on the individual’s activity and risk profile

Why is KYB Verification Important?

The global KYB market is projected to reach a valuation of about $712.87 million by 2023 from $263.54 million in 2022, reflecting a 13.28% CAGR. This market is rapidly growing, especially considering how common fraud has become. 

With that being said, here are some of the reasons why KYB is important for your business:

  1. Prevents Fraud: KYB can help keep your business away from fictitious or illegal entities. By verifying the identity and authenticity of the company and its owners, you ensure you’re entering into a commercial relationship that is legal and legitimate. 
  2. Ensures Compliance: In many countries, KYB is a legal requirement mandated by anti-money laundering norms. These regulations ensure KYB compliance by preventing illegal activities such as corruption, trafficking, money laundering, and terrorist financing.
  3. Builds Trust: Following proper KYB procedures maximizes trust in business relationships. Verifying the identity of a partnering company and its owners is pivotal to boosting confidence and trust. With increased trust comes more transparency and integrity in relationships.
  4. Protects Reputation: Entering into business with illegal or fictitious companies can severely damage your company’s reputation and finances. Hence, KYB can indirectly preserve your goodwill as it protects your business from dealing with fraudulent companies.

What is a KYB Solution?

A Know Your Business (KYB) solution is a software tool that is used to verify the identities of a business and its owner and assess the risks they may present to the company. However, business verification is not the only function of KYB solutions as now companies are looking to streamline the verification and onboarding processes through automation.

Hence, a KYB solution not only aims to ensure compliance with regulations in the verification process but also aims to remove the manual burdens involved in KYB.

Requirements for KYB Compliance

When establishing a relationship with a corporate customer, regulated companies must conduct due diligence procedures in accordance with AML regulations. Here are the requirements:

  1. Company Information: Information includes Name, registered number, registered office, board of directors, senior management, legal and beneficial owners, description of the company’s activities, etc.
  2. Company Documents: Documents include articles of association, proof of legal existence, proof of registered and physical address, documents detailing beneficial ownership structure, and audited financial statements.
  3. Identities of Beneficiaries: Documents include proof of identity, proof of address, declaration of trust, etc.
  4. Geographical Considerations: Checking the company’s compliance with local regulations and cross-border operations.
  5. Industry-specific Requirements: Includes regulatory filings , professional licenses of key personnel
  6. AML Screening: Involves performing a risk assessment of corporate customers and conducting ongoing monitoring of business relationships.

7 Steps for an Effective KYB Verification Check

Here are the seven steps companies can take to perform an effective Know Your Business verification:

Step 1: Collecting Business Information

Businesses start by collecting details such as company name, registration number, tax identification number, and address.

Once collected, they can use an API webhook to generate a KYB case from within their internal systems. The information collected is saved in their internal systems, making it easier for compliance teams to begin verification processes.

Step 2: Auto-verifying Registry Data Against Business Information

At this stage, compliance teams confirm if the collected information matches with the register by auto-validating the information obtained. They can cross-check with official government databases as well to confirm the company’s legitimacy.

Step 3: Assessing the Accuracy of Registry Information

Compliance teams manually add additional information regarding beneficial ownership obtained during the verification process and generate a comprehensive summary of the case. This promotes transparency and prevents hidden ownership risks.

Step 4: Getting Dynamic Risk Scores for the Company

KYB systems can offer real-time updates on changes in the risk profile of the corporate customer.

Once it receives an update, it alerts compliance teams to conduct an evaluation. The risk scores can also be used to further automate due diligence throughout the onboarding process thereafter.

Step 5: Conducting Sanctions and Watchlist Screening

Compliance teams screen the business and its owners against global sanction lists, criminal watchlists, and politically exposed persons (PEP) to ensure they aren’t involved in any criminal activities.

Step 6: Make the Decision on Whether to Onboard or Reject

Here, the final decision takes place where the business decides whether to onboard or reject based on the risk levels. 

Step 7: Perform Ongoing Monitoring

One thing to remember is that KYB is not a one-time process. Once the corporate customer is onboarded, they are subject to ongoing monitoring, which includes frequent reviews and monitoring of any changes in ownership, structure, or financial status that could impact their risk profile. 

The Importance of Automated KYB Verification Checks

Regulated companies are mandated to follow a robust KYB process that ensures compliance and risk management. However, traditional KYB methods can be cumbersome and time-consuming, with verification and onboarding taking days or weeks to complete. This can hamper customer experiences and even slow down business growth.

Automated KYB solutions help here by transforming the onboarding process, which is beneficial for businesses and compliance teams alike.

These solutions play the following roles:

Improving Accuracy and Reducing Human Error

Manual KYC checks are susceptible to human errors due to the risk of overlooking some key information that is important to assess a business’s risk profile.

And in AML compliance, such risks can have costly consequences such as compliance breaches, fines, and reputational damage.

Automated KYB systems have the ability to consolidate and cross-check information from multiple sources, ensuring ease of access and accuracy for your compliance teams.

Enhancing the Speed of KYB Verifications

Traditional KYB methods require manual verification of business information, which is time-consuming and can take days and even weeks. However, automated KYC solutions have the power to speed up the verification and onboarding of new businesses.

Such speed not only gives your clients a strong start but can also help you generate revenue more quickly and maintain a long-term business relationship.

Compliance teams also save plenty of time and can focus on other high-value tasks that need their attention.

Real-time Monitoring and Updates

Risk profiles of companies can change over time, potentially increasing non-compliance risks and threats of financial crime. This is where automated KYB solutions come in to conduct real-time monitoring of your clients to ensure they are complying with AML regulations. 

The solutions ensure that business information and risk profiles of your clients are accurate and thoroughly updated.

Through real-time monitoring, compliance leaders can also swiftly react to sudden or short-term changes in a business’ status or risk profile such as global sanctions, negative press, political exposure, etc. 

Get Started on Know Your Business (KYB) with Neokred

With frauds becoming more prevalent, mastering the concepts and processes involved in KYB is no longer an option—but a necessity. KYB is not just a regulatory requirement, but also a vital tool that protects yourself and your business from non-compliance risks and frauds.

If you’re wondering how you can streamline business identity verification and make it more simple, look no further. Neokred specializes in KYB and KYC. As your trusted partner, we ensure you stay ahead of regulatory norms while minimizing risk and maximizing growth. If you’d like to know more about our platform’s capabilities and services, contact us today!

Understanding Banking as a Service, a Detailed Guide
All Topics
25 Sep
12 Mins

Understanding Banking as a Service, a Detailed Guide

Over 40% of consumers now prefer online financing for major purchases, highlighting the shift toward digital-first banking solutions driven by BaaS and embedded finance.

Over 40% of consumers now prefer online channels for financing major purchases, like cars. This shift points to a larger trend: younger generations, particularly Gen Z, are moving away from traditional bank visits in favor of digital-first solutions powered by Banking as a Service (BaaS).

This generation demands for advanced financial services that align with their tech-savvy lifestyles — enhanced identity and credit protection, robust data security, automated financial guidance. Traditional banking methods often fall short of these expectations, creating a gap that needs to be addressed.

In this context, BaaS bridges the gap. It seamlessly integrates banking and financial services in your day-to-day apps, changing the way we shop.

In this guide, we’ll explore how BaaS and embedded banking are revolutionizing the banking experience for businesses and end users alike.

BaaS, Explained

BaaS enables companies to integrate financial services traditionally offered by banks into their existing platforms. This integration allows Non-Financial Companies (NFCs) to offer banking functions like issuing cards and granting loans directly to their customers.

BaaS products include, but are not limited to:

  • Card issuing
  • Lending services
  • Buy-now-pay-later financing
  • Payment processing
  • Direct financing options on merchant websites

BaaS providers collaborate with banks to offer services through banking APIs (Application Programming Interfaces — technology that allows different systems to essentially talk to each other).

These APIs allow end users to access banking services via the BaaS platform while still maintaining their relationship with their trusted bank.

The BaaS Value Chain

The BaaS ecosystem consists of four key components:

Progression → Providers Aggregators Distributors Experiences
Stakeholder Bank BaaS provider NFCs or new/enhanced banks End users
Function Provide core banking products and services Combine different elements to create usable solutions Utilize BaaS to offer innovative financial services Retail customers or small businesses benefiting from modernized financial offerings

Configurations of BaaS

Historically, banks owned the entire value chain, from building products to distributing them through their channels (like branches). BaaS, however, focuses on 1-2 parts of this value chain. Based on this, companies can use four strategies to offer their products:

  1. Providers: NFCs simply provide banking licenses and products.
  2. Providers-Aggregators: NFCs integrate their services with BaaS providers to offer enhanced solutions.
  3. Distributor-Aggregator: NFCs combine services from banks and BaaS providers to create unique products.
  4. Distributor-only: NFCs distribute pre-built financial services tailored to their customer base.

Embedded Payments and Finance

When NFCs use the services of a BaaS provider, it’s called embedded finance.

This concept builds on ‘embedded payments’ — platforms providing services like payment gateways, wire transfers, and ACH access through a payments provider. The scope is limited to payments only.

A BaaS provider simply enables them to add even more financial services to their platform, boosting their unique selling proposition (USP).

The evolution from embedded payments to embedded finance represents significant growth in the capabilities of non-financial companies — from SaaS 2.0 to SaaS 3.0.

What BaaS is Not

It’s easy to confuse BaaS with open banking, platform banking, neobanking, and FinTechs. However, key differences set them apart.

BaaS vs. Open Banking

Open banking is a system where banks allow NFCs to access customers’ financial information (like transaction history) with customer consent. While both BaaS and open banking use banking APIs, they apply to different aspects of the financial ecosystem:

Aspect BaaS Open Banking
Definition Offers banking services via APIs Shares customer data via APIs
Purpose Enables non-banks to build financial products Enhances competition and innovation
Use case Embedded finance, subscription billing Personal finance apps, payment initiation

BaaS vs. Platform Banking

BaaS and platform banking are closely related since both use banking APIs, but there’s an important difference:

Aspect BaaS Platform Banking
Definition Enables non-banks to integrate banking services Enables banks to use products/services from other companies through APIs
Purpose Facilitates the creation of innovative customer experiences Creates an ecosystem where financial and non-financial services can coexist
Example A phone company uses a bank’s API to offer loans to customers A bank partners with a FinTech to provide instant credit at the point of sale

BaaS vs. Neobanks

BaaS serves as the foundational layer that powers other companies' financial services, while neobanks are the direct providers of banking services:

Aspect BaaS Neobanks
Definition Equips non-banks to offer banking services Fully digital banks offering banking services without a physical presence
Purpose Enables non-banks to create financial products without needing a full banking license Revolutionize banking by offering user-friendly and personalized services. They cater to tech-savvy customers.
Examples Neokred, Stripe Fi Money, Jupiter, RazorPay

BaaS vs. FinTech

BaaS can be a facilitator for FinTechs, helping them deliver financial services without needing to become licensed banks:

Aspect BaaS FinTechs
Definition Gives non-banks the means to offer complete banking services Financial services + technology to improve delivery of financial services
Use cases Embedded finance, payment processing, compliance Digital payments, online banking, personal finance apps

How Does BaaS Work?

Let’s take an example of Buy Now, Pay Later (BNPL) offered by Amazon at the point of purchase to understand how BaaS works.

Recently, Amazon started offering BNPL options, which allow customers to purchase items and pay for them in installments over time, typically without interest if paid within a specific period.

To offer this service, Amazon integrated banking services directly into its checkout process. This allows customers to get instant approval for small loans at the point of purchase, without leaving the app or applying for a traditional credit card or loan.

By leveraging Banking as a Service, Amazon seamlessly provides these financial services. Customers can split their purchases into manageable payments, making larger items more affordable, without Amazon having to become a bank itself.

Behind the scenes, BaaS  connects Amazon’s platform to a partner bank’s services through APIs. When a customer selects BNPL, the BaaS infrastructure quickly performs credit checks, approves the loan, and sets up the payment schedule — all within seconds during checkout.

Common Use Cases for BaaS

BaaS creates diverse opportunities for businesses by streamlining financial operations, speeding up payments, and enhancing customer financing — all while improving the overall user experience. Here’s how Neokred’s Collectbot ensures this:

  • Banking API Integration: Collectbot simplifies banking API integrations for different purposes with comprehensive documentation and support.
  • Comprehensive Payment Solutions: Collectbot helps businesses accept payments across multiple channels (cards, net banking, UPI, wallets) without building their own banking infrastructure.
  • Virtual Account Numbers (VAN): Businesses can create unique accounts for various functions — such as escrow services, merchant settlements, and KYC verification.
  • Advanced Payout Systems: Collectbot handles complex operations like refunds, vendor payments, and reward disbursements, all while providing real-time reporting and analytics.

Plus, Collectbot offers tailored business solutions across different sectors:

  • FinTech companies can leverage escrow accounts for P2P transactions
  • E-commerce platforms can simplify marketplace seller payouts
  • Subscription businesses can manage tiered subscriptions and prorated billing

Benefits of Banking as a Service

BaaS fosters collaboration between banks, NFCs, and customers, creating mutual benefits. 

BaaS’ Benefits for Banks

  • New Revenue Streams: Banks earn revenue from API transactions and FinTech partnerships.

Cost-Savings: Outsourcing technology reduces development costs and operational expenses. 

  • Enhanced Customer Insights: Collaboration with NFCs provides data on new customer groups, enabling personalized offers that boost sales as 80% of consumers are more likely to make a purchase when offered personalized experiences. 

BaaS’ Benefits for NFCs

  • Faster Market Entry: NFCs bypass banking regulations by integrating with BaaS providers, launching financial products faster. 
  • Increased Customer Trust: Leveraging a bank’s reputation enhances trust and also helps NFCs gain valuable customer insights.
  • New Opportunities: NFCs can build new products by using various banking APIs, opening additional revenue streams.

BaaS’ Benefits for Customers

  • Improved Experience: Customers enjoy embedded financial services within platforms they already use.
  • Personalized Financial Solutions: Niche financial products designed for specific needs.
  • More Options: Increased competition leads to a broader range of financial products.

The Rise of BaaS

BaaS is now a $7 trillion industry which has unsurprisingly reshaped financial services. Here are four primary factors driving the rise of BaaS:

Evolving Customer Demand

  1. An increasing number of customers are seeking integrated, user-friendly financial services that cover their entire financial journey.
  2. Plus, SMEs find their needs unmet by traditional banks and FinTechs are targeting this segment with tailored solutions.

FinTech Industry Growth

  1. India’s FinTech adoption rate is 87% (compared to the global average of 64%). Thishigher adoption rate is fueling growth in this space.
  2. BaaS allows FinTechs to enter the market quickly without having to meet the central bank’s stringent compliance requirements.

Regulatory Environment

  1. Changes in the regulatory environment have also created a more favorable landscape for BaaS. Many jurisdictions now require banks to make their APIs public, encouraging competition and innovation.
  2. Banks are also adapting to meet new regulatory requirements and ensure customer satisfaction.

Banking Industry Transformation

  1. The industry itself is undergoing transformation thanks to shifts towards digital and mobile-first banking solutions.
  2. Forecasts of declining banking revenue and profitability push banks to seek new income streams through BaaS partnerships.

Neokred and BaaS

As BaaS continues to evolve, it faces several challenges. Traditional banks must overhaul their technology and rethink their role in the financial ecosystem. Organizations also need to develop a well-defined API strategy that balances easy integration and business value with minimal complexity.

One such API is created by Neokred — its innovative BaaS solution, Collectbot, offers a comprehensive suite of banking APIs that enable businesses to seamlessly integrate banking services into their platforms.

Are you ready to transform your business with cutting-edge banking services? Schedule a demo to explore how Collectbot can empower your platform with seamless financial integration.

A Comprehensive Guide to API Banking and Beyond
All Topics
25 Sep
12 Mins

A Comprehensive Guide to API Banking and Beyond

API banking has transformed finance by enabling secure data exchange and seamless integration of financial services. Learn how APIs drive innovation in BaaS and embedded finance.

Remember when transferring money, no matter how little or small, to another bank account was a significant hassle? Most people today may not recall this as vividly, thanks to the advent of internet banking, which gradually made these transactions easier, though they still took time for verification, updates, final payment, etc.

But today, instant digital payments seem to be everywhere. And it doesn’t stop there. A vast number of online applications offer services ranging from wallets and budgeting to investments, savings, credit payments, all accessible at your fingertips.

But with such convenience, the question arises: are customers’ sensitive personal and financial data safe? The good news is that banking information remains secure, thanks to an intermediary  – the Application Programming Interface (API).

APIs serve as the bridge between different applications, facilitating secure communication of customer data. With secure banking APIs, you can now pave the way for a secure financial experience for your customers with ease.

What is API Banking?

API banking refers to APIs that integrate with banks to retrieve and communicate relevant data to other FinTech or non-financial applications. API integration in banking has revolutionized business operations across the board, enabling seamless data exchange and communication.

This is the era of the API economy.

How Does API Banking Work?

For banks, APIs extend their reach beyond traditional boundaries. By partnering with FinTech companies or non-financial businesses without banking licenses, banks can access new customer segments while maintaining data security.

Take Revolut, a popular neobank based in the UK. It operates on a digital-first approach and initially held an e-money license. With the help of several APIs, Revolut created a flexible and scalable platform offering core banking services, payments, currency exchange, open banking, and more. Banking APIs played a phenomenal role in how Revolut scaled up, with an expected user base of 47.5 million by the end of 2024.

Types of API Banking

There are three main types of API banking that businesses can utilize:

  1. Open APIs: Publicly available interfaces that allow any developer to access and integrate certain banking functionalities into their applications.
  2. Internal APIs: Used within financial institutions to improve efficiency and communication between different departments or systems.
  3. Partner APIs: Shared with specific business partners to enable collaborative services or products, offering a balance between openness and control.

Examples of API Banking

There are various real-world examples of businesses across different sectors leveraging API banking to transform their offerings and create new revenue streams. But mainly their functions can be categorized into two: embedded finance and Banking as a Service (BaaS) or Banking SaaS.

According to a detailed study conducted by Finastra in Nov 2023, it was found that the areas of technology that will see a significant year on year investment in the US over the next 12 months would be BaaS, embedded finance and AI with 30% focused on open API implementation

These are a few specific examples:

Embedded Payments for E-commerce Platforms

In an e-commerce platform or marketplace, integrating payment APIs can significantly enhance user experience. Merchants get the ability to accept payments directly on the platform, without redirecting customers to external payment gateways. This  simplifies the checkout process and creates a new revenue stream through transaction fees

BaaS for FinTech Startups

For FinTech entrepreneurs, BaaS APIs can be a game-changer. Instead of going through the complex and time-consuming process of obtaining a banking license, you can leverage BaaS APIs to offer digital banking services under your own brand. This allows you to focus on your unique value proposition and customer experience, while leaving the backend digital banking operations to established partners.

Lending APIs for Traditional Banks

If you're a traditional bank looking to modernize your lending process, integrating lending APIs can help you automate credit decisions and offer instant loans. Doing so improves your operational efficiency and enhances customer satisfaction by providing quick, hassle-free lending experiences.

Account Aggregation for Personal Finance Apps

FinTech companies building personal finance management tools can use account aggregation APIs to give users a holistic view of their finances across multiple financial institutions. This creates a sticky product that keeps users engaged and provides opportunities for personalized financial advice.

KYC and Identity Verification for Non-financial Businesses

Non-financial businesses can leverage Know Your Customer (KYC) APIs to streamline customer onboarding processes. Whether you're running a real estate company, a car rental service, or an online marketplace, these APIs can help you verify customer identities quickly and securely, reducing fraud risks and improving compliance.

The Role of APIs in Embedded Finance

Embedded finance represents a significant shift in how financial services are delivered to consumers. It involves integrating financial services directly into non-financial platforms, apps, or products. This integration is made possible through the power of APIs.

API banking integrations save time and resources and allow companies to focus on their core competencies while providing value-added financial services to customers.

Real-world Examples of Embedded Finance

Buy Now, Pay Later (BNPL) Services

E-commerce platforms can integrate BNPL options at checkout, allowing customers to split their purchases into installments.

According to a report, the global BNPL market is expected to reach $3.98 trillion by 2030, growing at a CAGR of 45.7% from 2021 to 2030.

Insurance in E-commerce Platforms

Online marketplaces can offer product insurance at the point of sale, enhancing customer experience and generating additional revenue streams.

FinTech Apps Offering Banking Services

Mobile applications can now provide a full range of banking services, from account opening to loan applications, all powered by APIs. In a report by Plaid, consumers in the US have said that they are 79% comfortable with using FinTech companies to open an account. A very narrow gap in their comfort level compared to traditional banks (87%) has been observed.

How APIs Power Banking-as-a-Service (BaaS)

BaaS is a model that allows non-banking companies to offer financial services by leveraging the infrastructure and licenses of traditional banks through APIs. Unlike traditional banking, where services are provided directly by banks to customers, BaaS enables third-party providers to integrate banking services into their own offerings.

APIs are the backbone of BaaS, facilitating the modular and flexible integration of various banking services. They allow BaaS providers to offer a menu of financial services that can be easily plugged into other companies' products or platforms.

Key Components of BaaS Powered by APIs

  • Digital Account Creation: Instant account opening and KYC processes.
  • Payment Processing: Integration of various payment methods and real-time transaction processing.
  • Compliance and Regulatory Services: Automated checks and reporting to ensure adherence to financial regulations.

A survey by Finextra found that 52% of 25-34 year olds have mentioned that they prefer using their favorite brand’s financial services over traditional banks. This underscores the increasing adoption of API-powered BaaS solutions among the next generation of users.

Benefits of API Banking

API banking offers numerous advantages to different stakeholders in the financial ecosystem.

For Banks

  • Innovation and Faster Time-to-Market: APIs letbanks quickly launch new products and services by leveraging existing infrastructure.
  • New Revenue Streams Through Partnerships: Banks can monetize their APIs by partnering with FinTech companies and other businesses.
  • Enhanced Customer Experience: Integrating with popular apps and platforms allows banks to offer services where customers already spend their time.

For Businesses

  • Simplified Integration of Financial Services: Companies can easily add banking capabilities to their products without building complex financial infrastructure.
  • Customization and Flexibility in Offerings: APIs authorize businesses to pick and choose the specific banking features they want to offer.
  • Increased Customer Engagement and Loyalty: Offering a wider range of services keeps customers within the business’s ecosystem.

Challenges and Considerations

While API banking offers numerous benefits, it also presents challenges:

  • Security Concerns: As financial data is shared across multiple platforms, ensuring robust security measures is paramount. According to a report by Salt Security, 95% of respondents have experienced security breaches in their production APIs while only 7.5% of organizations have implemented dedicated API threat testing.
  • Regulatory Compliance: The evolving nature of financial regulations poses a challenge for API banking. Companies must ensure that their API integrations comply with local and international financial regulations, such as the Digital Personal Data Protection Act (DPDP) in India.
  • Integration Complexity: While APIs simplify integration, the process can still be complex, especially for companies without strong technical expertise. Ensuring seamless integration across different systems and maintaining API performance can be challenging.

Addressing these challenges requires ongoing collaboration between banks, FinTech companies, and regulators to establish best practices and standards for API banking.

How to Implement APIs in Banking

Implementing APIs in banking requires a strategic approach:

  • Identifying key services to expose via APIs
  • Developing a robust API strategy aligned with business goals
  • Ensuring strong security measures and compliance with regulations
  • Creating comprehensive documentation for developers
  • Establishing a developer portal for easy API access and support
  • Continuously monitoring and optimizing API performance

How APIs Drive Innovation in Banking

APIs drive innovation in banking by:

  • Enabling personalized financial services through data-driven insights
  • Fostering collaborative ecosystems between banks and FinTech companies
  • Facilitating rapid prototyping and testing of new financial products
  • Integrating emerging technologies like artificial intelligence (AI) and blockchain into banking services

The Future Impact of APIs on Banking

Financial APIs are set to transform banking by encouraging open financial ecosystems and greater inclusivity, known as open banking. They are enabling personalized banking experiences and driving the integration of financial services into various industries through embedded finance. This API-powered transformation is spurring competition and innovation, ultimately reshaping how we interact with financial services in our daily lives.

Final Thoughts

API banking represents more than just a technological advancement; it's a paradigm shift in how financial services are delivered and consumed. As we've explored, financial APIs are enabling unprecedented levels of innovation, collaboration, and customer-centricity in the banking sector.

Neokred is dedicated to empowering businesses with the API solutions they need to thrive in this new era of embedded finance and BaaS. Our comprehensive suite of APIs enables seamless integration of financial services, helping companies of all sizes innovate and expand their offerings.

Interested in exploring how APIs can transform your financial capabilities? Visit Neokred  to learn more about our solutions.

Master the Credit Market: Essential Techniques and Tips for Credit Risk Analysis Process
All Topics
25 Sep
12 Mins

Master the Credit Market: Essential Techniques and Tips for Credit Risk Analysis Process

Credit risk analysis is essential for navigating today's complex financial landscape. It helps assess borrower stability, mitigate losses, and ensure informed lending decisions amid rising economic volatility.

Credit, especially in the financial sector, is a high-stakes game where even one misstep can lead to serious consequences for companies and institutions, potentially impacting entire economies.

So, how do we navigate this minefield without putting the system at risk? The answer lies in credit risk analysis—a careful examination of the return on investment (ROI) and potential default risks every time credit is granted. However, this process has become far more detailed. With FinTech disruptors continuously shifting the market, economic volatility becoming the norm, and regulatory scrutiny tightening amid rising fraud and financial crimes, credit risk analysis has become more complex.

For example, the rate of delinquencies—where borrowers fail to make timely loan payments—has been increasing. Commercial real estate loans saw delinquencies reach 0.22% by the end of 2023, while commercial mortgage-backed securities experienced a steeper climb to 4.7% in early 2024. These trends show how rising interest rates and economic instability have made credit risk analysis increasingly challenging.

Today, the best approach combines time-tested methodologies with cutting-edge technology to analyze credit risks more effectively. This guide will help you learn how to do that, deepen your understanding of credit problems and risk management, and upgrade your existing analysis process. But first, let’s cover the basics.

What is Credit Risk?

Credit risk refers to the possibility that a borrower or counterparty will fail to fulfill their financial obligations according to the agreed terms. This could be in the form of missed loan payments, defaults, or even bankruptcy.

For lenders, such as banks or investment firms, credit risk directly impacts profitability and financial health. For businesses, it can affect cash flow, operational stability, and long-term growth.

What is Credit Risk Analysis?

Credit risk analysis involves evaluating the likelihood of a borrower defaulting on their financial obligations. This comprehensive assessment examines a potential borrower's creditworthiness, financial history, and capacity to repay. 

The analysis helps lenders and businesses make informed decisions about extending credit, determining loan amounts and establishing terms.

The process typically involves:

  • Gathering financial information on the borrower
  • Analyzing their credit history and current financial status
  • Assessing external factors that might affect their ability to repay
  • Quantifying potential risks using various models and metrics
  • Making a decision based on the risk assessment and the lender's risk tolerance

Who Needs to do a Credit Risk Analysis?

Credit risk analysis is crucial for a wide range of entities, including:

  • Banks and financial institutions
  • Credit card companies
  • Mortgage lenders
  • B2B companies offering trade credit
  • Investors in bonds or other debt instruments
  • Insurance companies
  • FinTech companies offering loans or credit products

Even small businesses that offer payment terms to customers must perform some level of credit risk analysis to protect their cash flow and financial health.

Why is Credit Risk Analysis Critical?

In an era of economic uncertainty and rapidly changing market conditions, credit risk analysis has become more important than ever. Here's why:

  • Financial Stability: Effective credit risk analysis helps maintain the financial stability of lending institutions and businesses by minimizing potential losses from defaults.
  • Regulatory Compliance: Many industries, especially banking and financial services, are subject to strict regulations regarding risk management. Proper credit risk analysis is often a regulatory requirement.
  • Informed Decision Making: It provides a basis for making informed decisions about lending, pricing, and credit terms.
  • Resource Allocation: By identifying high-risk and low-risk borrowers, companies can allocate their resources more efficiently.
  • Competitive Advantage: Better risk assessment allows companies to offer more competitive terms to low-risk customers while appropriately pricing higher-risk loans.

What is the Purpose of Credit Risk Analysis?

The main goal of credit risk analysis is to strike a balance between risk and reward. It aims to:

  • Minimize Potential Losses: By identifying high-risk borrowers, lenders can avoid or mitigate potential losses.
  • Optimize Pricing: Risk-based pricing ensures that the interest rates or terms offered reflect the level of risk associated with each borrower.
  • Improve Portfolio Management: For institutions managing large loan portfolios, credit risk analysis helps maintain a balanced and diversified portfolio.
  • Enhance Strategic Decision Making: It provides insights that can inform broader business strategies, such as which market segments to focus on or which products to develop.
  • Build Trust and Reputation: Robust risk management practices can enhance a company's reputation among investors, regulators, and customers.

Credit Problems and Risk Management

Credit risk management goes beyond individual borrower assessment. It involves managing risks at a portfolio level and addressing systemic issues. The Bank for International Settlements (BIS) has identified three key areas of focus:

1. Concentration Risk:

This isn't just about the largest borrowers, but about exposures where expected losses could significantly deplete capital. For example, in trade credit, offering the same terms to a startup and a public company represents different levels of concentration risk.

2. Credit Processes:

These encompass the steps taken to assess, measure, and conduct credit risk analyses. Errors in these processes can lead to significant credit problems, such as:

  • Using unvalidated value-at-risk (VaR) models.
  • Making inconsistent or non-replicable decisions.
  • Poor monitoring of collateral and fraud risks.
  • Mispricing of non-financial collateral.

3. Market and Liquidity-Sensitive Exposures:

This includes risks from foreign exchange, financial derivatives, and contingent liabilities. It's crucial to distinguish between a borrower's willingness and ability to pay, especially when dealing with illiquid collateral or volatile markets.

How to Analyze Credit Risk: A 5-step Guide

Step 1: Gather Comprehensive Information

Begin by gathering key financial documents such as balance sheets, income statements, and cash flow reports to assess the borrower's financial health. Additionally, review their credit scores, bank statements, tax returns, and, in the case of businesses, their business plans.

Analyze market trends to gain broader context about the borrower’s industry.

Step 2: Assess the Five C's of Credit

Evaluate the borrower’s character (credit history and reputation), capacity (income, cash flow, existing debt), capital (financial strength), collateral (assets to secure the loan), and conditions (loan purpose and external market factors).

Step 3: Utilize Quantitative Models

Use credit scoring models and advanced tools like Probability of Default (PD), Loss Given Default (LGD), and Exposure at Default (EAD) to assess risk. These models provide a numerical estimate of potential losses, with Expected Loss (EL) calculated using the formula: EL = PD x LGD x EAD.

Step 4: Perform Qualitative Analysis

Beyond the numbers, assess the borrower’s management team, experience, and strategic decisions. Consider broader economic factors like regulatory changes and industry trends that could influence the borrower’s financial stability.

Step 5: Conduct Stress Testing and Scenario Analysis

Simulate various economic conditions, such as recessions or market shocks, to test the borrower’s resilience. This helps determine how well they can continue to meet repayment obligations under unfavorable conditions and protects the overall loan portfolio from unexpected risks.

3 Ways to Upgrade Your Credit Risk Analysis Process

1. Refine Credit Scoring Techniques

To enhance credit scoring, move beyond traditional methods by incorporating real-time financial activities and cash flow status.

Consider external factors like economic stability and industry trends, while implementing market and performance trend analysis for a more comprehensive assessment.

2. Incorporate Trend Analysis

Analyze the client's business performance over-time and monitor relevant market environment trends.

Track national and global economic trends affecting the client's industry, and keep a close eye on changes in their debt-to-income ratio to gain deeper insights into their financial health.

3. Embrace New Technology and Tools

In a 2024 McKinsey survey of senior credit risk executives from 24 financial institutions revealed that 20% have implemented at least one generative artificial intelligence (AI) tool in their processes, with another 60% planning to do so within the year.

These tools, especially AI and machine learning, offer enhanced credit risk modeling and continuous monitoring of customer financial health.

The Fault(s) in the Current Credit Risk Assessment Systems

Current credit risk assessment models are failing to keep pace with the rapidly changing financial market. Traditional models, once reliable, now struggle to capture the complexities of modern economies and innovative business structures. This gap between risk assessment capabilities and real-world dynamics exposes lenders to unforeseen vulnerabilities.

As financial institutions grapple with these challenges, the need for a fundamental overhaul of risk assessment methodologies becomes increasingly urgent.

  • Over-reliance on Historical Data: Traditional models often rely heavily on historical data, which may not accurately predict future performance, especially in rapidly changing economic conditions.
  • Limited Scope of Traditional Credit Scores: While useful, credit scores don't capture the full financial picture of an individual or business.
  • Difficulty in Assessing New Business Models: Emerging industries and innovative business models often lack historical data, making risk assessment challenging.
  • Inadequate Consideration of Macroeconomic Factors: Many risk assessment systems fail to adequately account for broader economic trends that can impact creditworthiness.
  • Bias in Algorithmic Decision-Making: AI and machine learning models can inadvertently perpetuate or even exacerbate existing biases in lending practices.
  • Data Quality and Consistency Issues: Inaccurate or inconsistent data can lead to flawed risk assessments.
  • Lack of Real-time Updates: Many systems don't incorporate real-time financial data, leading to outdated risk profiles.

How Neokred Fills Loopholes for Accurate Credit Risk Analysis

Neokred’s mission is to address the critical gaps in traditional credit risk assessment, enhancing accuracy and fairness. By integrating diverse data sources, including alternative and real-time data, it creates a more comprehensive borrower profile.

Neokred's real-time monitoring ensures risk profiles stay current, while customizable models adapt to specific business needs. By incorporating alternative data and focusing on bias mitigation, we extend reliable risk assessment to underserved markets. This innovative approach leads to more informed lending decisions and healthier loan portfolios.

Upgrading your current credit risk analysis process is a crucial step towards ensuring your institution or business’s long-term financial stability and success, and partnering with Neokred will give you that much-needed edge needed to thrive in the current era. Talk to our sales team today.

The Ultimate Fraud Detection Guide for Businesses to Reduce Financial Losses
All Topics
25 Sep
12 Mins

The Ultimate Fraud Detection Guide for Businesses to Reduce Financial Losses

Digital financial fraud in India has resulted in staggering losses of Rs 1.25 lakh crore over the past three years, with Rs 10,000 crore lost in 2023 alone. Fraud detection is critical for businesses to prevent various threats

Digital financial fraud has caused staggering losses of Rs 1.25 lakh crore on Indian businesses and individuals over the past three years, with 2023 alone accounting for over Rs 10,000 crore. These figures point towards a growing threat to businesses’ stability, regardless of the size or industry.

While digitalization has revolutionized the finance industry, it has also created new vulnerabilities. Fraudsters constantly evolve, exploiting gaps in security to target organizations.

Effective fraud detection, therefore, is no longer optional — it’s critical for an organization’s sustainable survival. Continue reading to understand how you can use fraud detection and prevention tools to safeguard your business.

What is Fraud Detection?

Fraud detection is the systematic process of identifying and preventing frauds within systems, applications, transactions, and data. It aims to protect businesses from financial losses resulting from deceptions such as money laundering, identity theft, and cyberattacks.

This process uses a range of fraud detection and prevention tools and techniques. These tools monitor behavior, transactions, and activities, constantly searching for patterns that could indicate fraud. 

Industries such as Banking, Financial Services, and Insurance (BFSI), FinTech, healthcare, and government rely on these tools to minimize losses, maintain operational integrity, and ensure regulatory compliance.

Difference Between Fraud Detection and Prevention

While fraud detection focuses on detecting fraud in real-time, fraud prevention aims to stop fraud before it happens. Here are some major differences between the two:

Aspect Fraud Detection Fraud Prevention
Focus Identifies fraud in real-time or shortly after Stops fraud before it occurs
Approach Reactive; monitors and analyzes transactions, behaviors, and patterns to uncover anomalies Proactive; implements policies and preventative measures or tools to reduce risk
Components
  • Data collection and integration from multiple sources
  • Advanced analytics using statistics, Machine Learning (ML), and Artificial Intelligence (AI)
  • Rule-based systems to flag suspicious activities
  • Establishes pre-defined rules based on known patterns
  • Regular updates and refinements to keep pace with fraud tactics
  • Industry-specific strategies to prevent fraud

Types of Frauds

Below are some key fraud types common in the country:

  • Banking Fraud: Involves phishing, card skimming, and unauthorized online transactions.
  • UPI and Mobile Payment Fraud: Scammers use fake UPI apps or QR codes to steal money.
  • KYC and SIM Card Fraud: Fraudsters misuse fake KYC procedures or duplicate SIMs to access personal information and banking OTPs.
  • Credit and Debit Card Fraud: Card skimming and data theft lead to unauthorized purchases or withdrawals.
  • Investment and Ponzi Schemes: Fraudulent schemes promise high returns but collapse when new investments stop.
  • Insurance Fraud: False claims and forged policies exploit insurance systems for financial gain.
  • E-commerce and Return Fraud: Fraudsters abuse return policies by returning counterfeit or damaged goods.
  • Loan Fraud: Stolen identities are used to apply for loans, leaving victims liable for repayment.
  • Cyber and Social Media Fraud: Scammers impersonate individuals or businesses to trick victims into transferring money or sharing personal details.

How Fraud Detection Works

A robust fraud detection system integrates human oversight with technology and data analytics to detect and prevent frauds. Here’s what the general process looks like: 

1. Data Collection:

The first step involves gathering data such as transaction history, customer information, access logs, and more. It serves as the foundation for fraud detection.

2. Data Analysis:

Once collected, the data is analyzed using a combination of statistical methods and AI techniques:some text

  1. Statistical Analysis involves:
    1. Regression Analysis: Examines the relationship between different variables to identify trends and predict future outcomes.
    2. Data Matching: Compares data sets to identify inconsistencies or unusual patterns.
    3. Statistical Parameters: Calculates metrics like averages and probability distributions to identify anomalies.
  2. AI Techniques include:
    1. Data Mining: Identifies hidden patterns and correlations within large data sets, which may indicate fraudulent activity.
    2. Neural Networks: Complex algorithms that mimic human brain function, enabling the system to recognize patterns associated with fraud.
    3. ML: Uses historical data to train models that can predict and identify fraudulent behavior in real-time.

3. Pattern Recognition:

The system applies algorithms to detect patterns in the data that could indicate fraud or the beginnings of fraud. Common patterns include:

  • Unusual access time
  • Irregular account activity
  • Unusual transaction volume

4. Anomaly Detection:

Real-time systems continuously monitor transactions, flagging any deviations from established norms. Anomalies often signal potential fraud.

5. Alerts and Triggers:

When the system detects fraudulent activity, it generates alerts based on the severity of the threat. Depending on the risk level, it may automatically block transactions or require human intervention.

6. Case Management:

A case is created for investigation when fraud is detected. Analysts review these cases and take appropriate, pre-decided actions — such as suspending an account or contacting authorities.

7. Continuous Learning:

ML models must continuously be updated with new data and patterns to ensure they evolve with frauds.

8. Reporting and Compliance:

Fraud detection systems also generate reports that provide insights into the types of fraud detected and the effectiveness of prevention strategies. These reports are critical for regulatory compliance and auditing.

How Long Does Fraud Detection Take?

Let’s explore how long fraud detection typically takes, whether it happens in real-time or is caught after the fact. Understanding this timeline can help businesses plan their response and enhance their fraud prevention strategies.

Real-Time Fraud Detection

Real-time fraud detection techniques identify frauds shortly after they occur, leaving room for immediate responses, such as blocking transactions and contacting authorities. This approach is crucial in industries like financial services, FinTech, and e-commerce, where quick action can prevent financial losses.

However, real-time fraud detection is resource-intensive and complex. It requires continuous monitoring and sophisticated algorithms, which can lead to challenges like false positives — situations where legitimate transactions are flagged as fraudulent. This can inconvenience customers by triggering unnecessary security measures, such as multi-factor authentication (MFA).

Retrospective Fraud Detection

As the name suggests, retrospective fraud detection involves analyzing historical data (often from case management tools and fraud files) to identify patterns, anomalies, or loopholes that may have facilitated fraud.

While retrospective analysis provides the advantage of thorough examination and the opportunity to uncover root causes, it does not offer immediate protection. Fraud is identified after the fact, meaning the damage may already be done.

The most effective fraud prevention and detection strategy combines both real-time and retrospective methods. Together, they provide a comprehensive defense against fraud, balancing speed and accuracy with thoroughness.

Challenges to Fraud Detection

Companies face a number of challenges in combating fraud, including but not limited to:

Evolving Threat Landscape and Costs

Criminals continuously refine their strategies, employing sophisticated techniques like advanced persistent threats (APTs) and social engineering.

APTs are a complex and sustained cyberattack in which the intruder goes undetected to steal information. Social engineering involves manipulating people to perform actions they normally wouldn’t, for example, downloading a software they shouldn’t.

To manage these threats, organizations must constantly invest in new tools and expertise to keep pace, straining budget and resources.

Data Management and Technology Integration

The sheer volume and complexity of transactions demand real-time analysis of massive datasets, necessitating usage of advanced analytics and machine learning capabilities.

Updating the existing software to make sure it’s effective often requires complex integration with legacy systems, which is a resource-intensive process.

Balancing Security and User Experience

Stringent fraud prevention measures can introduce friction in user journey, potentially driving customers away.

Implementing adaptive security measures like behavioral biometrics can maintain strong security without compromising the customer experience.

Operational and Compliance Challenges

Companies must also navigate a complex web of regulations while maintaining effective fraud prevention, especially in cross-border challenges.

Using automated compliance solutions ensures businesses stay compliant with evolving regulations, reducing operational strain.

Benefits of Fraud Detection

Nearly 800 digital payment fraud cases are reported every day in India. In the previous fiscal year, 30,000 card and digital payment frauds worth around Rs 1,500 crore were reported. Fraud detection systems work to identify and prevent these frauds.

These systems are essential for minimizing financial losses and protecting the integrity of business operations. By proactively identifying and preventing frauds, they help maintain customer trust and protect  the company’s reputation.

Additionally, they ensure compliance with regulatory standards, reducing the risk of legal repercussions and/or financial penalties.

Fraud Detection Tools, A Guide

When choosing fraud detection tools, you can pick from traditional and advanced fraud detection systems, or a combination depending on your requirements:

Traditional Fraud Detection Systems

These systems rely on established methods to identify frauds, providing a foundational layer of protection against well-known threats.

Rule-based Systems

Rule-based systems function by applying predefined rules to monitor and evaluate incoming data, such as transactions. Each data point is checked against these rules, which are designed based on commonly known fraud patterns. 

When a transaction or activity doesn’t meet the set criteria, the system triggers an alert or takes action, such as notifying relevant parties. While effective for well-known fraud tactics, these systems may struggle with false positives and often fail to detect new or sophisticated techniques that don’t fit the established rules.

Anomaly Detection and Transaction Monitoring Systems

Anomaly detection assumes that fraud typically involves deviations from normal behavior. This approach focuses on identifying outliers in data streams collected from various sources, flagging any behavior that significantly deviates from a pre-defined baseline.

By continuously monitoring transactions, the system can quickly spot unusual patterns that may indicate fraudulent activity, offering a more dynamic defense compared to rule-based systems. 

Advanced Fraud Detection Systems

Advanced fraud detection leverages a mix of AI, ML, and big data analytics to identify and detect fraud in real time.

AI-ML-Based Systems

Fraud detection models based on AI and ML identify complex patterns and relationships in vast amounts of data — quickly and often accurately — better than traditional rule-based systems.

Plus, not only can ML models be trained on historical data, they can also learn from new data in real time.

AI-based systems can then make real-time decisions, like approving or declining transactions as they occur. Banks use these systems to identify account takeover, money laundering, and insider trading frauds.

Internal Fraud Prevention Systems

These systems are designed to protect organizations from threats that originate from within. They are integrated directly into a company’s infrastructure, focusing on monitoring internal activities to ensure that employees and systems adhere to security protocols.

Third-party Cloud-based Providers

Cloud-based service providers, like Neokred, offer scalable, and often more specialized fraud detection solutions. They utilize advanced technologies and vast datasets from multiple industries, offering real-time fraud detection and updates on emerging threats.

By outsourcing to them, organizations can enhance their fraud prevention capabilities without the need for extensive in-house resources, ensuring a broader and often more robust defense against external threats.

Fraud Detection Best Practices

By implementing the following best practices, organizations can significantly enhance their fraud prevention capabilities:

Create a Potential Fraud Risk Profile

  • Conduct a top-down risk assessment focusing on likely fraud areas and types.
  • Develop risk profiles based on industry-specific and organizational threats.
  • Use these profiles to define targeted fraud prevention and detection strategies.

Streamline KYC

  • Implement automated digital identity validation.
  • Strengthen due diligence procedures to verify customer authenticity.

Increase Organizational Awareness

  • Communicate fraud detection and prevention programs clearly to all employees.
  • Cultivate a culture of vigilance to mitigate internal fraud risks.

Integrate Fraud, Anti-money Laundering (AML), and Cybersecurity Operations

  • Break down departmental silos to improve coordination.
  • Leverage big data analytics for a unified approach to risk management.

Adopt a Continuous Improvement Cycle

  • Regularly review and update your fraud profile.
  • Incorporate industry changes and recent fraud cases into your strategy.

Methods for Enhancing Fraud Detection

Organizations can significantly improve their fraud detection capabilities by leveraging advanced technologies and data-driven approaches. Here’s how Neokred’s ProfileX employs cutting-edge methods to combat fraud:

  • Real-time Monitoring: ProfileX continuously scans transactions as they occur, using ML algorithms to identify anomalies instantly.
  • Network Analysis and Collaborative Intelligence: By analyzing relationships between users, merchants, and other entities, ProfileX uncovers hidden connections that may indicate fraud rings. Collaborative intelligence further enhances this by sharing insights across Neokred’s partner network to adapt quickly to emerging threats.
  • User Profiling: ProfileX builds comprehensive user profiles based on behavioral patterns, transaction history, and even social media presence. This enables a more accurate risk assessment and allows for the detection of subtle changes that might signal account takeover or identity theft.
  • Predictive Risk Scoring: Using advanced ML models, ProfileX assigns dynamic risk scores to each transaction. These scores consider a wide range of factors, allowing financial institutions to prioritize high-risk transactions for additional scrutiny or automated blocking.
  • Fraud Profiling: An up-to-date database of known fraud tactics and profiles is maintained by ProfileX. By cross-referencing user behavior against these patterns, the system can quickly flag potential risks, even if the specific fraud method is new to your organization.

Fraud Detection and Neokred

Effective fraud detection systems prevent financial losses, enhance operational integrity, and improve regulatory compliance, while strengthening customer confidence. But as financial fraud continues to evolve, so must your defenses.

Neokred’s ProfileX exemplifies the cutting-edge of fraud detection technology. By leveraging real-time monitoring, collaborative intelligence, and advanced user profiling, ProfileX provides a comprehensive solution that adapts to emerging threats while maintaining a frictionless user experience.

Explore how it can fortify your fraud detection strategy and schedule a demo to see its capabilities in action.

IMPS vs NEFT vs RTGS: Everything You Need to Know
All Topics
24 Sep
12 Mins

IMPS vs NEFT vs RTGS: Everything You Need to Know

When making a bank transfer, it's essential to choose the right method. NEFT processes transfers in batches, IMPS offers instant transfers, and RTGS is ideal for high-value transactions.

You’ve finally found your dream home!

Everything is finalized and you’re all set to close the deal. The only thing left is transferring the down payment to the seller.

You pick up your phone to make the payment. But, with so many bank transfer methods available, you need to choose one that ensures the funds are transferred swiftly and securely. Should you choose IMPS, NEFT, or RTGS?

While all three methods allow you to transfer money electronically, they have key differences. Understanding these can be crucial, especially when time is of the essence, and you want to avoid any payment delays.

By the end of this blog, you’ll know exactly which method to use—whether you're transferring money to a seller, paying a friend, or covering school fees. Ready to dive in?

What are NEFT, IMPS, and RTGS?

NEFT, IMPS, and RTGS are all methods to electronically transfer money from one account to another.

Think of them as different modes of transportation—sometimes you need a slow route, other times something faster, or even immediate. Each method offers its own pace and purpose for transferring funds. 

National Electronic Funds Transfer (NEFT)

NEFT is a one-to-one transfer system operated by the Reserve Bank of India (RBI) since 2005. 

It allows money transfers across India, but the transactions are processed in batches at regular intervals, meaning it’s not instant.

Immediate Payment Service (IMPS)

IMPS, launched by the National Payment Corporation of India (NPCI) in 2010, is perfect for real-time transfers. The funds are credited to the beneficiary’s account instantly, making it the fastest option available.

Real-Time Gross Settlement (RTGS)

RTGS is designed for high-value transactions that require immediate clearance. Unlike NEFT, which operates in batches, RTGS transfers money immediately on a gross basis. This means the funds reach the recipient’s account within minutes.

Difference Between NEFT, IMPS, and RTGS

Now that we’ve got an idea of each of these payment methods, let’s compare them so that you can easily decide which one to use in which situations.

Feature NEFT IMPS RTGS
Owned and Operated by RBI NPCI RBI
Minimum Transfer Amount Rs. 1 Rs. 1 Rs. 2 lakh
Maximum Transfer Amount No limit Rs. 5 lakh No limit
Type of Settlement In batches One-to-one settlement One-to-one settlement
Fund Transfer Speed Slow to Moderate; the processing time for NEFT can take up to 2 hours Instant (real-time) Instant (real-time)
Transaction Charges No charges for inward transactions and online transactions

For other transactions (via bank branch transfer/ via non-savings account):

Varies from Rs. 2.5 to Rs. 25 based on the transfer amount

Decided by the individual member banks and PPIs.

Varies from Rs. 2.5 to Rs. 25 based on the transfer amount + GST taxes

No charges for inward transactions and online transactions

For outward transactions:

Rs. 2 lakh – Rs. 5 lakh: Up to Rs.25

Above Rs. 5 lakh: Up to Rs. 50

  • GST taxes
Service Availability Online & Offline Online Online & Offline
Modes of Payment Internet Banking
Mobile Banking
Bank Branch Transfer
Internet Banking
Mobile Banking
Internet Banking
Mobile Banking
Bank Branch Transfer
Timings NEFT Online - 24/7, 365 days
Bank branch transfer - bank hours only
IMPS Online - 24/7, 365 days RTGS Online - 24/7, 365 days
Bank branch transfer - bank hours only

How to Choose Between IMPS, NEFT, and RTGS?

The best method for you depends on factors like fund transfer speed, transaction limits, and convenience. Here’s a breakdown to help you decide:

Transaction Speed

  • NEFT: Processes transactions in batches, taking up to a few hours for the funds to reflect in the recipient’s account.
  • IMPS & RTGS: Offer instant transfers, with funds reaching the recipient in real time.

Fund Transfer Limits

  • NEFT: No minimum or maximum limit, though some banks set their own limits.
  • IMPS: Maximum limit of Rs. 5 lakhs per transaction. 
  • RTGS: Minimum limit of Rs. 2 lakh per transaction, with no upper limit (depends on bank policies).

Charges

While digital transfers are more affordable and reliable, they aren't always free. Here are the charges applicable: 

NEFT Charges

Since July 1, 2019, the RBI has eliminated processing fees for NEFT transactions charged to banks. Additionally, starting from January 1, 2020, the RBI mandated that no fees be charged for NEFT online transactions made from savings accounts. The RBI has also waived charges for inward transactions at destination bank branches, ensuring that transferring funds to beneficiary accounts remains free of cost.

If you're doing an outward transaction in other ways (like at the bank branch or through a non-savings account), there could be some minimal fees involved:

  • Less than or equal to Rs. 10,000: Rs. 2.5 + GST
  • Between Rs. 10,000 and Rs. 1 Lakh: Rs. 5 + GST
  • Between Rs. 1 Lakh and Rs. 2 Lakh: Rs. 15 + GST
  • Equal to or more than Rs. 2 Lakh: Rs. 25 + GST

IMPS Charges

IMPS charges vary from bank to bank and are largely subject to the amount transferred. The regular IMPS charges range from Rs. 2.5 to Rs. 25 for amounts up to Rs. 5 lakhs. 

  • Less than or equal to Rs. 10,000: Rs. 2.5 + GST
  • Between Rs. 10,000 and Rs. 1 Lakh: Rs. 5 + GST
  • Between Rs. 1 Lakh and Rs. 2 Lakh: Rs. 15 + GST
  • Between Rs. 1 Lakh and Rs. 5 Lakh: Rs. 25 + GST

Here’s a look at the IMPS charges for some of the major banks in the country:

Bank Charges (Exclusive of GST)
ICICI Bank Rs. 3.50 to Rs. 15.00
HDFC Bank Rs. 3.50 to Rs. 15.00
State Bank of India No charges
Kotak Mahindra Bank No charges
Axis Bank Rs. 2.50 to Rs. 10.00
Canara Bank Rs. 5.00 – Rs. 18.00

*These charges are subject to change

RTGS Charges

With effect from July 01, 2019, RBI has waived the processing charges for RTGS transactions for the recipient, but banks can charge a service fee for outward transactions. To ensure banks charge a fair and reasonable fee to transfer money, RBI has mandated a general set of guidelines:

  1. Inward transactions: Free, no charge to be levied.
  2. Outward transactions:some text
    • Rs. 2,00,000 to Rs. 5,00,000: Rs. 25 or less + GST 
    • Above Rs. 5,00,000: Rs. 50 or less + GST

Banks can choose to charge a lower rate, but they can't charge more than the RBI's limit.

Network Compatibility

NEFT, IMPS, and RTGS transactions can be processed only between the banks that offer the respective services.

For example, you cannot RTGS to a bank that offers only NEFT services. For an RTGS transfer, both the sending and receiving bank need to be RTGS-enabled. Each bank needs to be a part of the respective system for you to be able to use it to transfer money. Before making a transfer, it's always good to check if both the sender’s and recipient's banks support the service you plan to use.

Safety and Security

All three transfer methods—NEFT, IMPS, and RTGS—are highly secure and reliable. They use robust encryption protocols to protect your money and information.

However, it’s always recommended to double-check the recipient’s details before confirming a transaction as incorrect information could lead to delays or even fund loss. 

NEFT, RTGS, and IMPS - Which is Better? 

At the end of the day, it’s all about your needs. NEFT is perfect for not-so-rush situations. It’s cost-effective and reliable for routine payments like rent, moving money between your own accounts, or making payments that are not urgent. As long as the recipient doesn’t need the funds “right at this second”, NEFT is a solid choice.

On the other hand, IMPS will be your go-to option when you need to transfer money quickly. Whether it’s an emergency bill, paying for something on-the-spot or making time-sensitive payments, IMPS makes sure that the money gets to the recipient immediately.

RTGS is best for transferring large sums of money, widely used for business transactions, real estate purchases, or in any situation where speed and security are important, and a large amount is involved.

Wrapping Up

So, the next time you are in a situation to send money, you’ll know exactly which option to choose. NEFT for no-rush transfers, IMPS for instant money transfers, and RTGS when you’re moving huge amounts!

As digital transactions continue to evolve, businesses are turning to advanced solutions like virtual account numbers (VANs) to simplify their financial processes. Neokred’s Virtual Account Number is an innovative tool that allows businesses to streamline payments by offering unique account identifiers for each customer or transaction, reducing the risk of errors and improving reconciliation.

If you're looking to enhance your transaction management, explore Neokred. It's a smart step towards more efficient, secure, and organized financial operations.

Know Your Customer (KYC): A Comprehensive Guide
All Topics
16 Sep
12 Mins

Know Your Customer (KYC): A Comprehensive Guide

KYC (Know Your Customer) helps verify identities, prevent fraud, and ensure regulatory compliance. This guide simplifies the KYC process, explaining its importance and required documents.

Have you ever opened a bank account, applied for a loan, purchased insurance, or connected to an LPG service? If so, you’ve likely filled out a KYC form and submitted the required documents.

But what is KYC, and why is it so important?

As online and cross-border transactions increase, so does the risk of fraud, money laundering, and other financial crimes. This reality makes it necessary for businesses and financial institutions to identify and verify customers before engaging in any form of business interaction. To safeguard financial systems from these illicit activities, the Reserve Bank of India (RBI) mandates Know Your Customer (KYC) process.

While many individuals and businesses undergo this process, few fully understand what KYC is, why it’s required, or which documents are necessary. This guide aims to address these questions and simplify what can often feel like a cumbersome process.

What is KYC?

Know Your Customer or Know Your Clients (KYC) is the process of verifying a customer’s identity to prevent financial crimes by ensuring they are who they claim to be. This verification is done by collecting and authenticating documents that confirm the customer’s identity and address.

The main goal of KYC is to prevent money laundering, terrorist financing, and other illegal activities. Additionally, it’s a regulatory requirement, and failure to comply can lead to hefty fines.

Why Does KYC Matter?

KYC procedures are crucial for maintaining financial integrity and safety. Although the process may seem tedious, here’s why it’s important:

  • Due Diligence: Businesses, especially financial institutions, must assess and verify customer information during onboarding to identify potential risks. By doing so, businesses can protect themselves from reputational damage, legal consequences, and involvement in illicit activities.
  • Prevention of Corruption and Financial Crimes: Strict KYC regulations help financial institutions verify customer identities and report suspicious activities, ensuring the security of the financial system.
  • Building Accountability and Trust: By implementing KYC procedures, financial institutions guarantee transparency and foster trust between customers and businesses.

What is eKYC?

Traditionally, KYC is carried out through physical documents for verification. However, digital advancements have led to the rise of eKYC (electronic KYC). It leverages technology to electronically verify customer identities, making the process faster and more convenient.

eKYC benefits both businesses and individuals by improving speed, convenience, and security. It helps businesses onboard customers remotely without the need for physical documents.

KYC Regulations and Legal Foundations

In India, KYC is regulated by the RBI, Securities and Exchange Board of India (SEBI), and other regulatory bodies. Key regulations include:

  • Prevention of Money Laundering Act (PMLA), 2002: The PMLA is one of the primary regulations governing KYC in India. It mandates financial institutions to perform due diligence on their customers and report suspicious transactions to the Financial Intelligence Unit (FIU).
  • RBI KYC Guidelines: The RBI has issued detailed guidelines on KYC, which requires banks and other financial institutions to verify the identity and address of their customers before providing any services.
  • SEBI KYC Regulations: These regulations apply to individuals/businesses involved in the securities market, including brokers, mutual fund houses, and portfolio managers. These regulations are issued to maintain the integrity of the securities market and protect all parties involved.

Who Needs to Comply with KYC?

Any business operating in Anti-Money Laundering (AML) regulated industries must conduct KYC checks. This applies to both financial and non-financial sectors, including:

  • Banks and Credit Unions: The KYC process is critical for opening accounts, providing loans, or offering other financial services.
  • Telecom Companies: KYC helps verify the identity of customers before issuing SIM cards or other services.
  • FinTech Apps: Mobile wallets, UPI services, and digital payment solutions are required to perform KYC to protect against fraudulent activities.
  • Asset Management Firms: KYC helps manage risks associated with clients and sustain financial security.

Nevertheless, with the growing use of online services, businesses must perform KYC extensively, regardless of their industry.

Steps to Achieving KYC Compliance

To stay compliant with KYC regulations, it’s essential to thoroughly verify customer identities before onboarding them as clients.

It involves the following steps:

Step 1: Customer Identification Program (CIP)

Collect and verify basic information about the customer, such as their name, date of birth, and address using government-issued documents (e.g., Aadhaar card, PAN card, voter ID, passport).

Step 2: Customer Due Diligence (CDD)

Based on the collected information, businesses must perform CDD to assess the risk profile of each customer. Additional checks and verifications can be conducted, especially for high-risk customers.

Step 3: Continuous Monitoring

KYC is not just limited to the onboarding process. You should continuously monitor their customers’ transactions and financial activities for suspicious activities. Regular KYC updates are also a must, specifically when there is a change in customer details.

What Documents are Needed for KYC Verification?

Financial institutions must gather specific documents during the KYC process to verify customer identities and comply with regulations. Clear knowledge of these required documents ensures smooth onboarding and risk management:

  • Proof of Identity (PoI): Aadhaar card, PAN card, voter ID, passport, or driving license.
  • Proof of Address (PoA): Utility bills (electricity, water, gas, etc.), bank statements, rental agreements or an Aadhaar card.
  • Photographs: Passport-size photographs are usually required for proper KYC documentation.
  • Additional Documents: Depending upon the risk profile, businesses might require income statements, salary slips, employment verification, or other such documents.

The exact KYC requirements also vary depending on the industry. For example, financial institutions have a more stringent KYC process than other businesses.

How Does the KYC Process Work?

KYC can be completed either offline or online. Here’s an overview of both methods: 

Offline KYC Process

  • Customers have to fill out the KYC form and submit the required documents.
  • Businesses should verify the submitted documents.
  • Biometric verification should be executed to confirm identity.
  • Customers’ addresses should be verified against government-issued documents.
  • Risk assessment must be done by verifying other relevant documents.
  • Physical documents are stored for record-keeping.

Online KYC Process

  • Customers will register online.
  • Documents are uploaded digitally.
  • Biometric verification is done using a webcam or mobile device.
  • Customers will electronically sign the necessary KYC document.
  • Real-time verification is conducted with government records.
  • Documents are digitally stored for record-keeping.

The specific steps may vary depending on the industry and risk profile, but these steps represent the general KYC process.

The Benefits of Implementing a Robust KYC Process

A well-executed KYC process is key to maintaining a secure and transparent financial environment. Listed below are some of its benefits:

  • Available Anytime, Anywhere: eKYC allows remote verification, which is convenient especially when a physical store is not accessible.
  • Better Risk Management: Verifying customer identity and background helps businesses better manage fraud risks.
  • Prevention of Financial Crimes: KYC is primarily implemented to prevent money laundering, terrorist funding, and other financial crimes. This protects businesses and the country’s overall financial ecosystem.
  • Increased Compliance with AML Regulations: Adhering to KYC guidelines ensures compliance helping avoid hefty fines and legal repercussions.
  • Cost-efficiency: Automated eKYC processes reduce the time and resources required for customer verification, making the onboarding process more efficient and cost-effective.

KYC Requirements Across Sectors in India

KYC requirements are tailored to meet the needs and risks of different industries. Here’s an overview of the specifics for key sectors:

KYC for the Banking Sector

Banks in India must adhere to strict KYC regulations under the Prevention of Money Laundering Act (PMLA) and the RBI guidelines. They require comprehensive KYC documentation, including proof of identity, address, and biometric verification via Aadhaar card. These measures prevent banks from being involved in fraudulent or illicit activities.

KYC for Financial Services

Financial service providers, such as insurance companies, private lenders, and non-banking financial companies (NBFCs), are required to collect and verify documents, assess risk, and maintain transaction records. They must also adhere to guidelines issued by the Insurance Regulatory and Development Authority of India (IRDAI), SEBI, and other relevant regulatory bodies.

KYC for Crypto

The cryptocurrency industry in India is still evolving, and KYC requirements are gradually becoming more stringent. Experts recommend implementing tighter KYC regulations to combat money laundering and other illegal activities within the sector.

How NeoKred Helps with the KYC Process

KYC is more than just a regulatory requirement; it’s also a tool to safeguard businesses and maintain the integrity of the country’s financial system.

With NeoKred’s integrated platform, businesses can seamlessly onboard customers, verify their identity in real time with unmatched accuracy and security while delivering an exceptional customer experience. 

Contact us today to learn more about how we can streamline your KYC processes.

What is e-KYC, Meaning, Process, and Eligibility?
All Topics
4 Sep
12 Mins

What is e-KYC, Meaning, Process, and Eligibility?

e-KYC simplifies the traditional KYC process by using biometrics and digital documents for faster, more secure identity verification.

KYC, or "Know Your Customer," is a standard procedure financial institutions and businesses use to verify the identity of their clients. Many financial processes like buying insurance, taking out loans, and applying for credit cards and e-commerce transactions or telecommunications verifications after sim purchases are verified using KYC 

KYC involves submitting documents, such as proof of identity and current address, to a bank or any service provider offering financial or utility services. However, the manual KYC process is slow and prone to human error, which is why e-KYC, is needed. 

What is e-KYC?

e-KYC, or electronic Know Your Customer, is a digital KYC process for verifying customers' identities. Industries, such as e-commerce & retail stores, financial institutions, and companies providing e-KYC services, use biometrics and digital document uploads to identify their customers faster. 

e-KYC (or the Aadhaar e-KYC in India) allows these service providers to verify your identity through your Aadhaar details from the Unique Identification Authority of India (UIDAI) database.  

This process uses the biometric and demographic information linked to your Aadhaar number for a quick and efficient verification. After they verify your account, you can open bank accounts, register sim cards, and do other essential things you need the eKYC verification for. 

Why is e-KYC Important?

One of e-KYC’s benefits is that it reduces the time and effort required to verify your identity. Traditional KYC often requires in-person verification, which can be:

  • Time-consuming 
  • Demands more effort
  • Requires a lot of documents,

e-KYC is fast, and can be done on a laptop or a mobile. It is more secure, as it requires biometrics and multi-factor authentication. Nobody can replicate your biometric; it is unique to you, which makes your details safer. 

Besides, the UIDAI only allows a few vetted organizations to carry out e-KYC verification services, so you’re in good, compliant hands. 

Difference between e-KYC vs. KYC

Traditional KYC and e-KYC have an obvious difference—physical vs. online customer verification processes. Here is a rundown of the differences:

Traditional KYC e-KYC
KYC requires you to walk into a physical office to verify your application— which could take several days. You can complete the whole e-KYC process online.
KYC requires several multiple meetings at the physical office, which can be stressful. e-KYC is convenient.
Customers need to visit physical stores, so it limits them to local stores and businesses. Customers can complete their verification process from any location, as long as they have a working computer or smartphone and internet access.
Uses manual procedures and physical document handling that are prone to errors and efficiencies. Has better technological infrastructures that limit the space for error.

What is the List of Documents Required for e-KYC Verification?

Some important documents for digital identity verification include: 

  • Proof of identity through your Aadhaar or PAN card: Your Aadhaar card has a 12-digit unique identity number that is linked to the UIDAI database. The database has your demographic information (your name, date of birth, address, and other important information) and biometric data (iris and fingerprint scan). You need an Aadhaar number to enroll in any government-based service or business in India, and you can get an Aadhaar card from the UIDAI. 
  • Proof of address, like a driver's license or utility bill. 
  • A registered mobile number for verification.
  • Passport 

What is the Eligibility Criteria for the e-KYC Process?

Eligible individuals for e-KYC registration must:

  • Be 18 years old and above; 
  • Have an Aadhaar number 
  • Be a citizen of the country where the financial institution's e-KYC service provider operates. In India, documents like Aadhaar and PAN are specific to Indian citizens, and non-citizens may need to provide alternative documents like their passports, 
  • Have all the required documents needed to register for e-KYC, like a driver's license and utility bill. 

What are the Benefits of Using Electronic Know Your Customer Processes?

As the financial industry goes digital, the eKYC process offers several benefits that make performing financial transactions easy. Some of the e-KYC benefits include: 

  1. It is fast. Customer onboarding and identity verification usually take less than one second (or, in some cases, a few minutes).
  2. It's more accurate. e-KYC uses automated data checks to verify your identity and a digital document verification system to reduce the risk of human error. 
  3. It's a cheaper alternative. e-KYC reduces operational costs for businesses and service providers like e-commerce brands, banks, and fintech companies. Automating these processes ensures businesses can minimize the need for physical paperwork and in-person interaction, which cuts down on labor and admin expenses. 
  4. Customers have a better user experience. You don't need to go through lengthy visits and paperwork to complete their verification, as it is done online from the comfort of your home. 

What Is The Online e-KYC Process?

The e-KYC process in India is straightforward. You provide your Aadhaar number and give consent for the company or service provider to access your data from the UIDAI Database. 

If you’ve registered and received an Aadhaar card, The UIDAI already has your address, and identity details, and the service provider can access it from there. 

If you're using a PAN card, the service provider will require consent to verify your identity with the Income Tax Department's records. Once you’ve been verified, the system may prompt you for a final confirmation via biometric scan or an OTP to your email address or a registered mobile number.  

Types of Aadhaar e-KYC

Aadhaar e-KYC uses several methods to verify a user’s identity, including the Aadhaar OTP-based e-KYC and Aadhaar biometric-based e-KYC. 

1. Aadhaar OTP Online Application

To complete the Aadhaar OTP online application, you only need to provide your Aadhaar number to the service provider. An OTP (one-time password) will be sent to your registered mobile number, and you’ll input the OTP into the system to complete the verification. 

2. Aadhaar-Based Biometric Online Application

This method requires more than your Aadhaar number. Aadhaar-based biometric e-KYC requires customers to provide biometrics like their fingerprint or iris scans into the system. The service provider runs the biometric data through the UIDAI database to confirm customers’ identity, and verification is completed. This method is more straightforward and secure, considering each person’s biometric data is different. 

What are Aadhaar paperless offline e-KYC?

Aadhaar paperless offline e-KYC is a method for verifying identity that allows customers to complete the process without needing to go online or have real-time access to the Aadhaar database. This method enables service providers to verify your identity even without internet connectivity. 

How?

  • Log into the UIDAI website. 
  • Download a UIDAI-signed XML file containing your demographic details. 
  • Share the XML file with the service provider for e-KYC verification— you can upload it on their portal. 
  • The service provider will verify the details in the XML file against the details you provided. 
  • Your identity is confirmed after successful verification without needing real-time access to the Aadhaar database. 

This Aadhaar e-KYC process gives customers control over when and where to share their Aadhaar details. It also doesn't require internet connectivity during the e-KYC implementation.

Understanding offline e-KYC

Offline e-KYC methods allow users to complete their KYC verification without internet access, and customers using offline KYC can get verified in three ways:

QR Code Scan

Here, service providers can scan the unique QR code on the customer’s physical Aadhaar card or a downloaded one from the UIDAI website. The QR code has all the user’s information that the service provider may need. The scanner will decrypt this data and display it for verification. 

Aadhaar App

You can download the Aadhaar app from Apple or Play Store and select the offline e-KYC option on the app. The app will generate the XML file, and you can share it with the company. 

Paperless Offline KYC

The customer can log in to the UIDAI website and download their XML file with their Aadhaar number and an OTP. The customer can then share the file with the service provider. Customers using the Paperless offline KYC method don't need to reveal their Aadhaar number or provide any biometric data. The only thing required is the UIDAI-signed XML file. 

Aadhar e-KYC and Government Regulations

The Indian government has established a comprehensive regulatory framework to govern the use of Aadhaar e-KYC processes. The Aadhaar Act of 2016, mandates that Aadhaar numbers can be used for verification only with the individual’s consent. 

The Government has charged the UIDAI to ensure adequate measures are taken to protect people's data from unauthorized access and that agencies adhere to e-KYC compliance. As such, the Aadhaar and Other Laws (Amendment) Act, 2019, has set new rules to allow only private entities verified by the UIDAI to provide KYC verification services. The UIDAI ensures that these private entities follow the e-KYC regulations and that people's Aadhaar data is not misused.

What Are the Limitations of Electronic Know Your Customer?

While eKYC has several advantages compared to traditional KYC, it isn't without its limitations. Some of them include: 

  • Potential security risk: e-KYC’s reliance on digital platforms makes it susceptible to cyber-attacks and data breaches. This is why it's important to use a secured platform that can withstand cyber attacks. The UIDAI vets these service providers to determine whether they can protect the data released to them. 
  • Technical issues: Regions with a poor internet connection might have a hard time completing an internet-reliant biometric e-KYC. 

Challenges and Future of e-KYC

e-KYC assumes that every customer should have a certain level of digital literacy. Individuals who are not tech-savvy or do not have access to digital devices may find it difficult to complete the e-KYC process on their own. 

Future Trends in Digital Identity Verification

Some of the expected future trends in e-KYC include biometric advancement, especially in technology like facial and voice recognition. The introduction of Blockchain can also provide a more secure and decentralized method to verify identity without the risk of data breaches. 

Innovations and Advancements

Artificial intelligence and Machine Learning can assist e-KYC systems in analyzing patterns and detecting anomalies during the verification process. e-KYC also lets customers complete onboarding, whether for a loan application or a credit card application, remotely. 

How Can Companies Implement e-KYC?

Companies that want to upscale from KYC to e-KYC must consider the following:   

  • Invest in the right biometrics, AI, and Blockchain technology 
  • Comply with regulations 
  • Prioritize a user-friendly interface so customers don't get frustrated during their verification process 
  • Train employees on the new e-KYC systems 
  • Ensure that the new system integrates with existing systems, like the customer relationship management (CRM) system
  • Review and update their systems against any technical issues or security vulnerabilities
  • Maintain transparent communication with customers about their e-KYC process, including how it works and how their data will be protected 
What is Embedded Finance: Examples, Benefits and Opportunities
All Topics
4 Sep
12 Mins

What is Embedded Finance: Examples, Benefits and Opportunities

Embedded finance integrates financial services into platforms, offering seamless transactions, banking, lending, and more.

Have you ever bought something online with just one click or used a ride-sharing app to pay for your trip without pulling out your wallet? If so, you've experienced embedded finance in action. 

Embedded finance is revolutionizing the financial landscape by seamlessly integrating financial services into non-financial platforms and applications. This innovation reshapes how businesses and consumers interact with financial products, creating new opportunities and challenges in the digital economy. But what exactly is it, and why should you care? Let’s find out!

What is Embedded Finance?

Embedded finance integrates financial services seamlessly into non-financial products or services, fundamentally changing how we interact with financial products daily. For instance, when you use a ride-sharing app, you're experiencing embedded finance in action - the payment for your ride is processed automatically without needing to take out your wallet or credit card. 

This integration goes beyond just payments. Other industries increasingly incorporate various financial solutions into their core offerings. Retailers offer "buy now, pay later" options at checkout, effectively becoming lenders. Software companies provide invoicing and payroll services, taking on roles traditionally held by banks. 

As a result, the traditional financial services industry is being reshaped. The need for standalone financial services is decreasing as consumers can access many banking, lending, and insurance products directly through the non-financial platforms they already use and trust. 

Essentially, embedded finance enables businesses to integrate financial services closely related to their business:

  • Banking services (like checking account balances)
  • Lending (getting loans or credit)
  • Insurance (protecting your purchases or activities)
  • Investing (buying stocks or other financial products)

Instead of requiring users to leave a platform or app to complete a financial transaction, embedded finance brings those solutions directly to where customers are already engaged.

Examples of Embedded Finance

Embedded finance isn't just a fancy term – it's already part of many services you might use daily. Let's look at some examples:

1. Embedded Banking:

Embedded banking involves integrating essential banking services into non-financial platforms. Imagine a freelance platform that lets you manage your earnings and expenses in the app. That's embedded banking. It can include features like virtual accounts, balance checking, and money transfers.

Example: Uber's driver app includes a banking feature that allows drivers to open an account, receive payments, and manage their earnings directly within the app.

2. Embedded Payments

This is the most ubiquitous form of embedded finance. It allows customers to make purchases or transfers without leaving the platform they're using.

Example: Consider how easy it is to pay for an Uber ride. The payment happens automatically at the end of your trip – that's embedded payments in action. Another example is Amazon's one-click purchase option, which uses stored payment information to make buying quick and easy.

3. Branded Payment Systems

These are payment solutions co-branded between a non-financial company and a financial institution.

Example: The Apple Card, created in partnership with Goldman Sachs, is deeply integrated with Apple's ecosystem. It offers features like instant cashback and spending tracking directly in the Apple Wallet app, blending financial services with Apple's user experience.

4. Embedded Lending

This involves offering credit or loans at the point of sale, often in e-commerce settings.

Example: Klarna's "buy now, pay later" option, which allows shoppers to split payments into installments directly at checkout on partner websites.

5. Embedded Investing

Investment services integrated into non-financial platforms, allowing users to invest in stocks, bonds, or other financial instruments.

Example: Robinhood's API allows third-party apps to offer stock trading features directly within their platforms.

6. Embedded Insurance

Insurance products offered at the point of sale for relevant purchases.

Example: Tesla offers car insurance as part of the vehicle purchase process, using data from the car to determine premiums. Some car-sharing apps provide insurance as part of the rental process. Another example is how some travel booking sites offer travel insurance as part of the booking process.

What are the Key Components of Embedded Finance

Here are the critical components of embedded finance:  

APIs (Application Programming Interfaces):

These are the technological backbone of embedded finance. Think of APIs as digital bridges that allow software systems to talk to each other. They facilitate the connection of a non-finance app with financial services. For instance, a payment API might allow an e-commerce site to process credit card transactions without building the entire payment infrastructure.

Open Banking Infrastructure:

This framework secures financial data sharing between different institutions, facilitating the integration of various financial services. For example, a ride-sharing app could use open banking APIs to connect directly with a user's bank account, allowing seamless payments without needing a separate payment processor. The app could also offer instant cash advances to drivers based on their earnings history, all within the same platform they use for their daily work.

Regulatory Compliance Frameworks:

Robust compliance measures are crucial to ensure legal and ethical operations. For example, a social media platform integrating peer-to-peer payment features must implement Know Your Customer (KYC) and Anti-Money Laundering (AML) checks. This might involve verifying users' identities through document uploads and automated background checks before allowing them to send or receive money, ensuring compliance with financial regulations while maintaining a seamless user experience within the app.

Data Analytics and AI:

These technologies enable personalized financial services and risk assessment, enhancing the user experience and improving decision-making processes.

Data Security and Privacy Measures:

Robust security protocols are crucial to protect sensitive financial information.

Embedded finance differs from traditional financial services in several key ways:

  1. Contextual Integration: Financial services are woven into the user's existing journey rather than being a separate, standalone service.
  2. Seamless User Experience: Customers can access financial services without leaving their preferred platform or app.
  3. Non-Financial Brand Relationships: Users interact with financial services through brands they already know and trust, even if those brands aren't traditional financial institutions.
  4. Data-Driven Personalization: Embedded finance can offer more tailored financial products and services by leveraging user data from the host platform.

How Embedded Finance Works

The mechanics of embedded finance rely on a complex interplay of technology, partnerships, and regulatory compliance. Here's a breakdown of how it typically functions:

  1. Technical Infrastructure: A robust API infrastructure is at the core of embedded finance. These APIs bridge the host platform (e.g., an e-commerce site) and financial service providers (e.g., payment processors and banks).
  2. Integration Process: The host platform integrates these APIs into its existing systems, allowing it to offer financial services seamlessly within its user interface.
  3. Data Exchange: When a user initiates a financial action (like making a payment), the host platform's system communicates with the financial service provider's system via the API, exchanging necessary data in real-time.
  4. Regulatory Compliance: Throughout this process, all parties must adhere to relevant financial regulations and data protection laws. This often involves Know Your Customer (KYC) checks, anti-money laundering (AML) procedures, and secure data handling practices.
  5. User Experience: From the user's perspective, this process happens seamlessly within the host platform's interface, often requiring just a few clicks to complete a financial transaction.

When you use an embedded finance service, all of this tech and teamwork come together to give you a smooth, easy experience. You might not see all the complex stuff happening in the background, but it's there, making everything work seamlessly.

Key Players in the Embedded Finance Ecosystem

Understanding the key players in the embedded finance ecosystem is crucial to grasping how this innovative approach to financial services operates:

1. Digital Platforms:

These companies integrate financial services into their existing offerings. They can be from various sectors:

  • E-commerce platforms (e.g., Amazon, Shopify)
  • Ride-sharing apps (e.g., Uber, Lyft)
  • Social media companies (e.g., Facebook, WeChat)

These platforms leverage embedded finance to enhance user experience, increase customer loyalty, and create new revenue streams.

2. Financial Institutions:

Traditional banks and fintech companies are crucial in the embedded finance ecosystem. They provide the underlying economic infrastructure and often hold the necessary regulatory licenses. Some are adapting their business models to become "Banking-as-a-Service" (BaaS) providers, offering their banking capabilities via APIs for other companies to embed.

Examples: Goldman Sachs, BBVA, Green Dot

3. Embedded Finance Infrastructure Companies:

These specialized firms, like Neokred, provide the technological backbone enabling businesses to integrate financial services seamlessly. They offer:

  • API integration capabilities
  • Compliance and risk management tools
  • Data analytics and reporting features
  • White-label solutions for various financial products

Example: Neokred is a leading embedded finance infrastructure provider that enables businesses to seamlessly integrate financial services through robust API solutions, compliance tools, and data analytics. Their customizable white-label offerings accelerate time-to-market, enhance customer experiences, and ensure regulatory adherence, making them an invaluable partner in the evolving financial landscape.

Pros and Cons of Embedded Finance

Like any technological innovation, embedded finance comes with its own set of advantages and challenges:

Benefits:

  1. New Revenue Streams for Businesses: Companies can offer financial services without becoming entire banks, opening up new income sources. 
  2. Enhanced Data Insights: Businesses can learn more about their customers' financial behaviors and preferences, enabling them to create more targeted marketing campaigns and develop new products that better meet customer needs. For instance, a retailer offering embedded payments could analyze purchase patterns to optimize inventory and create personalized promotions.
  3. Improved Customer Experience: Financial services become more seamless when built into platforms we use. 6 in 10 consumers want to transact with financial institutions that provide a single platform, such as social media or mobile banking apps. This demonstrates the rising acceptance and reliance on fintech solutions globally, indicating that consumers are increasingly integrating these services into their daily financial activities.
  4. Increased Financial Inclusion: People who might not use traditional banks can access financial services through familiar apps.
  5. Faster Innovation: New financial products can be developed and launched more quickly. This is possible because embedded finance platforms often use modular, API-based architectures. For example, a company could rapidly deploy a new lending product by integrating a third-party credit scoring API with its existing payment system rather than building the entire infrastructure from scratch.

Drawbacks:

  1. Regulatory Challenges: Companies must navigate complex financial regulations, which can be difficult for non-financial firms.
  2. Data Privacy Concerns: More sharing of financial data raises questions about security and privacy.
  3. Potential for Market Concentration: There's a risk that a few large platforms could dominate the space.
  4. Blurred Lines of Responsibility: When issues arise, it may not always be clear who is responsible—the platform or the financial service provider.
  5. Cybersecurity Risks: More integrated financial services could mean more potential targets for cybercriminals.
  6. Customer Trust Issues: Some people may hesitate to use financial services from non-traditional providers.

Comparison with Related Concepts

It helps to compare embedded finance with similar ideas in the financial world to get a clearer picture. 

Embedded Finance vs. Open Banking

Let's look at how embedded finance stacks up against open banking. Both of these concepts involve bringing financial services closer to consumers, but they work in different ways:

  • Open Banking is about banks sharing your financial data with other companies, with your permission. This helps create new services and increases competition among banks. Consider opening up the banks' data vaults to let other companies peek inside.
  • Embedded Finance takes things a step further. It allows non-financial companies to offer financial services directly to the customer. It's like your favorite coffee shop app suddenly offering you a savings account or loan.

Open banking enables embedded finance, providing the data-sharing infrastructure that makes many embedded finance applications possible.

Embedded Finance vs. DeFi (Decentralized Finance)

Embedded finance and DeFi both seek to increase accessibility to financial services, but their techniques differ:

  • Embedded Finance integrates typical banking services into non-financial platforms.
  • DeFi uses blockchain technology to provide financial services without the need for centralized middlemen, frequently operating outside of established banking rules.

While embedded finance works to improve current financial services, DeFi aspires to establish whole new financial paradigms.

The Embedded Finance Market

The embedded finance market is experiencing explosive growth, with some projections suggesting it could reach $7 trillion in transaction value by 2026. Several factors are driving this growth:

  1. Increasing Digitalization: As more aspects of our lives move online, the demand for integrated digital financial services grows.
  2. Changing Consumer Expectations: Users now expect seamless, one-stop experiences in all their digital interactions, including financial services.
  3. Advancements in API Technology: Improved API capabilities make it easier and more secure to integrate financial services into various platforms.
  4. Regulatory Changes: Open banking initiatives in various countries have created a more favorable environment for embedded finance.
  5. COVID-19 Impact: The pandemic has accelerated digital adoption, including in financial services, boosting the embedded finance market.

Key market segments showing significant growth include:

  • Embedded payments in e-commerce
  • Integrated insurance offerings
  • Embedded lending in various sectors
  • Integrated investment services

The Future of Embedded Finance

As we look to the future, several trends and innovations are likely to shape the evolution of embedded finance:

  1. AI and Machine Learning: These technologies will enable more personalized financial services and better risk assessment. For example, an AI-powered budgeting app could analyze spending patterns and automatically adjust savings goals or suggest investment opportunities.
  2. Blockchain and Cryptocurrencies: We may see increased integration of blockchain-based financial services into traditional platforms. For instance, a social media platform could implement a blockchain-based loyalty point system, allowing users to earn, trade, and redeem tokens for real-world goods or services across multiple partnered businesses.
  3. Internet of Things (IoT): As more devices connect, we can see financial services embedded into a broader range of products and services. For example, smartwatches and fitness trackers could integrate with health insurance platforms, allowing users to earn discounts or rewards based on their activity levels and health metrics. This real-time data sharing could lead to more personalized insurance premiums and incentivize healthier lifestyles.
  4. Hyper-Personalization: Advanced data analytics will allow highly tailored financial products based on user behavior and needs. For example, a fitness app could offer personalized health insurance premiums that adjust in real-time based on activity levels and health metrics.
  5. Expansion into New Sectors: Embedded finance will likely penetrate more industries, from healthcare to education to government services. For instance, a university app might offer student loans or payment plans directly integrated with course registration.
  6. Regulatory Evolution: As embedded finance grows, we can expect regulatory frameworks to evolve to address new challenges and opportunities. We might see the emergence of specialized "embedded finance" licenses or new data protection laws tailored to integrated financial services' unique risks.

The rise of embedded finance will likely have significant implications for traditional financial institutions. Banks and other financial service providers may need to adapt their business models, potentially focusing more on becoming backend financial infrastructure providers rather than consumer-facing brands.

Ready to take your customer experience and product to next level with Neokred